JCPenney

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Store ratings are based on customer reviews and other data from Google and/or its partners.

Google's Top Quality Store badge is earned by merchants that provide a great shopping experience.

Information on shipping, returns, and support is based on customer reviews and surveys, and sometimes provided directly by sellers.

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Top Quality Store

4.3

store rating (242 reviews)

Website
Shop JCPenney for great deals on clothing and shoes for the family, bedding, home décor, jewelry, and...

From the store's website

Videos from this business

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These videos have been collected from the social media profiles of this business.

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0:10
Proud members of the “immediately after purchase” club. #SpringFashion #AffordableFinds #ShopTheLook
⁦Instagram · 1w⁩
0:27
Florals, denim, and everything in between for this Easter 🐇 Shop the looks at the link in our bio ✨
⁦Instagram · 1w⁩
0:27
JCPenney (@jcpenney) - Florals, denim, and everything in between for this Easter 🐇 🎥: @taniabyday #jcpenneyhaul #easteroutfits #springfashionfinds #trynahaul #denimseason #pastelstyle #springrefresh #easterstyle2025
⁦jcpenney⁩
⁦TikTok · 1w⁩
0:21
JCPenney (@jcpenney) - Watch to the end for her birthday fit! 😍 #JCPenneyPartner #ShoppingHaul #BirthdayGirl #BirthdayOutfits
⁦jcpenney⁩
⁦TikTok · 1w⁩
0:02
Finding THE bag of the season for only $34 online with code - that’s a value you can’t pass up. Link to purse in bio. #AffordableBags #SpringFashion #ColorfulFashion #AffordableFinds
⁦Instagram · 1w⁩
2:00
Shopping Challenge: Father and Daughter Style Adventure
⁦jcpenney⁩
⁦TikTok · 2w⁩
0:21
Court-to-cafe energy without missing a beat, and all at 30% off right now *swish* 🏀 Shop the look at the link in our bio ✨ 🎥: @ariana__weldon
⁦Instagram · 2w⁩
1:16
JCPenney (@jcpenney) - JCPenney Dress Sale: Just $29 for Spring Styles!
⁦jcpenney⁩
⁦TikTok · 2w⁩
0:14
JCPenney (@jcpenney) - She knows what she likes! #JCPenneyPartner | TikTok
⁦jcpenney⁩
⁦TikTok · 2w⁩
0:33
JCPenney (@jcpenney) - Would you have guessed JCPenney? #JCPenneyPartner | jc penney | TikTok
⁦jcpenney⁩
⁦TikTok · 2w⁩

Trending products

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These products are popular right now based on clicks and views.

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Philips Norelco One Blade Face and Body | Green | One Size | Grooming & Shaving Electric Razors
$59.99
St. John's Bay Womens V Neck 3/4 Sleeve T-Shirt | Red | Womens Small | Shirts + Tops T-shirts | Essentials
$9.59
Blueberi Boulevard Little & Big Girls Sleeveless 2-pc. Dress Set | Green | Regular 12 | Dresses Dress Sets | Easter Fashion
$30.72
Sabrina Carpenter Me Espresso Eau De Parfum | One Size | Fragrance Perfumes | Easter Fashion | Prom
$59.99
Wembley Mens Bucket Hat | Beige | One Size | Hats Bucket Hats
$22.39
Calphalon Stainless Steel 10-pc. Cookware Set | Gray | One Size | Cookware Cookware Sets | Oven Safe|Dishwasher Safe | Mother's Day
$199.99
Sparkle Allure Natural Diamond Accent Silver Tone 7.25 Inch Tennis Bracelet | One Size | Bracelets Tennis Bracelets | In A Gift Box | Spring Fashion |
$20.99
Journee Collection Womens Loreta Round Toe Loafers | Brown | Regular 11 | Shoes Loafers | Lightweight
$27.99
Ninja Professional Plus Blender DUO with Auto-iQ | Gray | One Size | Blenders & Juicers Blenders | Bpa Free | Mother's Day
$89.99

Store reviews

4.3

242 reviews

5

71%

4

9%

3

3%

2

5%

1

12%

Customer reviews of JCPenney reflect mixed sentiments. While many applaud the retailer for its sustainable practices, stylish designs, and product variety, others complain about an outdated website, slow...

AI-generated from the reviews below and content on the web.Learn more

All reviews

About review filters

Review filters that contain keywords are created based on reviews from the past 5 years

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Product quality
Customer support
Shipping
Return experience
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  • Marie Vest

    Feb 4, 2024 on Google

    Charge the amount to my charge card than cancel order TOOK SEVERAL TIME TO GET IT STraighten out.

  • jac eadele1050

    Jun 18 on Google

    Received things as listed. 2 dresses. Kept both. Could not fine these at the local JCPenny's.

  • Lisa Perrin

    Dec 25 on Google

    it was there buy one get two free a great sale and i ordered online today cant wait until i get my things.

  • peggy nelson

    Jul 8 on Google

    Staff was professional and helpful. Merchandise was very nice. Very happy with my purchase.

  • sonia foreman

    Oct 27, 2023 on Google

    I like to order online with free shipping. It is easy to make returns in the store. Customer service is nice.

More reviews

Reviews of popular products

About video reviews

These videos, collected from various sources across the web, review popular products sold by this business.

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15:56
Ninja Professional Plus Blender Duo Auto IQ BN750 Series Unboxing and Review
⁦Uncle Bill's Kitchen⁩
⁦YouTube · 2y⁩
10:12
BaBylissPro nano titanium ultra thin flat iron on natural hair review
⁦QueenLaporscha⁩
⁦YouTube · 2y⁩
10:05
Ninja Master Prep Review | We Hoped It Would Work...
⁦The Average Kitchen⁩
⁦YouTube · 2y⁩
11:34
Toy Story 4 Buzz Lightyear Talking Action Figure Review
⁦Danger-Rock⁩
⁦YouTube · 7mo⁩
0:34
cosrx acne pimple patches review ❤️‍🩹
⁦alex greyson⁩
⁦YouTube · 1y⁩
2:51
Sabrina Carpenter - Me Espresso Eau de Parfum - Fragrance Review
⁦PapiStyle⁩
⁦YouTube · 4mo⁩
0:52
Joico Color Balance Blue Shampoo - Neutralize Brassy Tones in Hair #JoicoBlue, #BrassNeutralizer
⁦The Happy Hootie Unboxed⁩
⁦YouTube · 1y⁩
7:07
Ninja BN801 Professional Plus Kitchen System - Unboxing & Review
⁦The French Glow⁩
⁦YouTube · 1y⁩
2:37
Efficient Cooking with George Foreman's Removable Plate Grill & Panini Press!
⁦Fer's Reviews⁩
⁦YouTube · 1y⁩

Store Insights

Store insights

These scores show how this business stacks up against similar stores for things like shipping speed, return policies, and price.

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Top Quality Store

Google's Top Quality Store badge is earned by businesses that provide a great shopping experience.Learn more

Shipping
Exceptional
Returns
60-day returns for most items
Exceptional
Competitive pricing
Great
Payment options
PayPal, Apple PayExceptional
Website quality
Exceptional

Other ratings

ScamAdviser trust score
100/100

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