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A reviewer
4 days ago on Google Customer Reviews
Joan Garrison
Jan 12, 2023 on Google
I'm about to order my third replacement remote control due to my negligence and lack of knowledge with a puppy. A very very smart one. Customer service hasn't just been efficient and polite, they also sent me a note to put it out of her reach. Compare replacement remotes on Amazon or Ebay. With going to the original company you get a remote that isn't a guess whether it will work or not. Plus, the replacement remotes on those other platforms are around $100! And, they're not overnight expressed! The only thing I wish could be improved is the remote itself. My pup hasn't touched any other remote. So... hide them!