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Information on shipping, returns, and support is based on customer reviews and surveys, and sometimes provided directly by sellers. Learn more


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Top Quality Store

Stores earn Google’s Top Quality Store badge by offering a positive experience for customers. This may include the offer of fast shipping and easy returns, positive user ratings, and other factors.

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Delivery & returns

30-day returns for most items. Learn more

What people are saying

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  • Joan Garrison

    Jan 12 on Google

    I'm about to order my third replacement remote control due to my negligence and lack of knowledge with a puppy. A very very smart one. Customer service hasn't just been efficient and polite, they also sent me a note to put it out of her reach. Compare replacement remotes on Amazon or Ebay. With going to the original company you get a remote that isn't a guess whether it will work or not. Plus, the replacement remotes on those other platforms are around $100! And, they're not overnight expressed! The only thing I wish could be improved is the remote itself. My pup hasn't touched any other remote. So... hide them!

  • T

    A reviewer

    Sep 21, 2020 on TRUSTPILOT

    Shirley went out of her way to get the right remote for my fireplace. Great customer service! AAA+ company!

  • T

    A reviewer

    Sep 4, 2020 on TRUSTPILOT

    Delivered right on time

  • T

    A reviewer

    Aug 2, 2020 on TRUSTPILOT

    Outstanding customer service! First machine broke and they replaced it free of charge!

  • T

    A reviewer

    Jul 30, 2020 on TRUSTPILOT

    I have a Jeeves 22 stick vacuum that one of my children put together wrong and I could not disassemble it for cleaning. I called Turbro to see if I could get a replacement for the damaged part. They sent me a complete dustcup to replace the damaged one very promptly. It even is easier to open to remove waste and to clean. Very happy with results.

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